Hiltingbury Tennis Courts

If you would like to become a member of the Hiltingbury Tennis Courts, please click here to purchase membership.

Upon completion, you should receive a confirmation email. Please take this confirmation email to Hiltingbury Sportshall where they will allocate you the Access Key Card.

For any queries regarding new membership please contact Hiltingbury Sportshall on 02380 170506, alternatively email sportshall@chandlersford-pc.gov.uk.

Please note that due to the current high level of bookings, we would ask all members to be considerate of other users. Booking a court every day of the week prevents others within the community from utilising the courts.

Please note that only those with active tennis memberships will be able to book a court. To book a court please click here.

You will require your login details from your original registration.

There is no charge for members to book a court, as long as they have a current membership.

Courts may be booked up to one week in advance, with Court 4 available to book only 24 hours in advance. To ensure fair access to all, bookings can only be one hour maximum and no block bookings are available.

Please note that no coaching services (whether for payment or not ) may be carried out at the tennis courts without prior written consent of the Clerk of the Parish Council. Anyone found providing such services without the necessary consent may be asked to leave the tennis courts without any entitlement to a deposit refund.

Court booking fees do apply for organisations such as tennis clubs, schools or coaches (with prior consent). These bookings are made as block bookings with prior arrangements with the Parish Council Office.

Please also note that block bookings will only be accepted if there is no negative impact to the rest of the community who must continue to have fair access to the tennis courts.

Access key cards will only work for Schools, Clubs and Coaches for the time of their regular bookings.

Court 4 is NOT to be used for coaching at any time. If a coach is found to be using court 4 they will be asked to leave the courts immediately, even if it is a private one-to-one lesson.

The tennis courts are numbered as per the image below.

By entering and using the tennis courts, all users have agreed to comply with the terms and conditions of use below.

These Hiltingbury Tennis Courts Terms and Conditions are the Parish Council’s Standard Terms and Conditions of Sale which apply to the provision of the tennis courts and key cards. If you are unsure as to whether you are able to take part in any activity, or you have any questions concerning these Terms and Conditions, please contact us before booking or playing.

For the purpose of these Hiltingbury Tennis Courts Terms and Conditions:

‘Courts’ means the Outdoor Courts.

‘Outdoor Courts’ means the four outdoor hard-court tennis courts within the Hiltingbury Recreation Ground.

‘You’ means the customer, being any person taking part in any activity on the tennis courts.

1. IMPORTANT NOTICES

1.1. Playing tennis carries inherent risks. Players should understand that you play at your own risk. 

1.2 To the extent permitted by law, we will not accept responsibility for any injuries incurred during play in any weather or ground conditions.  Court usage in poor weather conditions is at the individual’s personal risk.  You accept these risks and are responsible for your own actions and involvement.

1.3 By using the tennis facilities, you acknowledge and agree that you are responsible for playing within your own physical limits. You should ensure that you are in suitable health and fitness to participate in tennis activities. Players are fully responsible for their own well-being and must take appropriate precautions to prevent injury. The facility is not liable for any injuries sustained during play.

1.4 Annual Tennis Membership fees apply. 

1.5. Key cards are the only means of access to courts.  Access key cards are purchased at a non-refundable cost.   Each card is valid for a single household, for personal use only.  To be used by members of the registered household only.

1.6 Key cards are not transferrable across households and are not to be used for commercial use, unless previously authorised by the Parish Council.

1.7 Key cards will be disabled one calendar month after annual membership expires.  To reinstate access card an administrative charge of £10 will apply.

1.8. No ball games other than tennis are to be played on the courts without the agreement of the Council.

1.9. In making a booking on behalf of a group, you are responsible for ensuring all group members comply with these Terms and Conditions. 

1.10 As a member of Hiltingbury Tennis Courts, including tennis coaches, you are responsible for all non-members playing within your group.

1.11. No coaching services (whether or not for payment) may be carried out at the tennis courts without the prior written consent of the Clerk of the Parish Council. Anyone found to be providing such services without the necessary consent may be asked to leave the tennis courts without entitlement to a refund of any remaining pro-rata membership fees.

1.12. By entering the tennis courts, you have accepted, and agreed to comply with, these Hiltingbury Tennis Courts Terms and Conditions.

1.13. If you do not act in accordance with these Hiltingbury Tennis Courts Terms and Conditions, you may be asked to leave the courts, your key card may be disabled, and you will not be entitled to a refund of any remaining pro-rata membership fees.

1.14  The tennis courts are monitored by 24 hour CCTV, on a roving setting.  To access the Chandler’s Ford Parish Council CCTV policy please visit - https://chandlersford-pc.gov.uk/council-policies/

1.15 Chandler’s Ford Parish Council reserve the right to review membership fees at any time, with prior notice to all members.

2. CANCELLING OR RE-SCHEDULING A BOOKING

2.1. Please note that cancellations made by you or any closures initiated by the Parish Council will not result in a refund for unused membership.

2.2. Courts may be booked up to seven days in advance. Pre-booking is advisable as the courts do not operate on a ‘turn up and play’ basis.  If you have not made a court booking you are required to visit Reception within Hiltingbury Sportshall before accessing the courts.

2.3. Only 1 hourly session may be pre-booked on the courts, per day, per access key card holder.  If the court is vacant at the end of your pre-booked session and nobody is waiting you may extend your period of play.  If, however the court has been pre-booked by another customer, or somebody is waiting, your period of play must not extend beyond your own pre-booked session, even if you arrived late.

2.4. Please ensure you close the gate both on entering and leaving the courts.

2.5. If two people think they have booked the same court, please visit Reception at Hiltingbury Sportshall to clarify or alternatively view the court booking online. The person’s name that appears on the booking system will be the person allowed to play.

3. FOOTWEAR AND CLOTHING

3.1. Non-marking training shoes or tennis shoes must be worn whilst on the courts, at all times. 

3.2. When using the tennis courts, you must be appropriately dressed.

4. TENNIS COURT POLICIES AND INFORMATION

4.1. No dogs other than guide dogs kept on leads may be brought into the tennis courts’ enclosure.

4.2. Smoking (including electronic cigarettes or any other artificial cigarettes or smoking devices) is not permitted anywhere within the tennis courts.

4.3. If you wish to use sound or video recording equipment within the tennis courts, please speak with a member of our staff before doing so.

4.4. The Parish Council accepts no responsibility for the loss, theft or damage to any personal items brought onto the tennis courts.

4.5. The Parish Council accepts no responsibility for any information displayed or broadcast on the tennis courts by any third party.

4.6  No bikes, scooters, pushchairs are permitted on the courts at any time.  The Parish Council accept no responsibility for injury or damage sustained as a result of bikes, scooters or pushchairs being stored court side during play.

4.6. If you lose your key card and need a replacement, a £10 replacement fee will be charged.  If your card becomes defective, in anyway, please take your card to Reception at Hiltingbury Sportshall.

5. YOUR RESPONSIBILITIES

5.1. Please follow all safety and information signs displayed around the tennis courts.

5.2. Any accidents or incidents should be reported to a member of our staff on the same day.

5.3  You are responsible for inspecting the court prior to play.  Any concerns regarding the condition of the tennis courts, including but not limited to surfacing, nets and fencing, must be reported immediately to Reception at Hiltingbury Sportshall.  If you continue to play without identifying the concern, you do so at your own risk.

5.4. Please treat the Parish Council’s property, and facilities with care, at all times.  Damage caused to the tennis courts is chargeable to the offender(s).

5.5  You are responsible for your own welfare when using the courts, including but not limited to hydration and sun protection.

5.6. Please do not leave any items unattended and respect other’s possessions.

5.7 Please dispose of any rubbish and chewing gum in the bins provided.

5.8  In the event of a fire to a neighbouring building you are required to leave the courts immediately and make your way to the recreation ground, as guided by Hiltingbury Sportshall staff.

6. RESPECTING OUR STAFF AND CUSTOMERS

6.1. The facility is shared by a range of different customer groups. Please respect other players and be aware of your surroundings.

6.2. Please follow any instructions given by our staff.

6.3. Please do not distract others while they are participating in an activity.

6.4. Dangerous or threatening behaviour will not be tolerated. If you are part of a group which causes a disturbance, the group will be treated as one and our staff have the right to remove the whole group from the tennis courts and your key card may be cancelled. Any malicious damage caused may result in prosecution and recovery of all costs incurred.

THE PARISH COUNCIL RESERVES THE RIGHT TO AMEND THESE HILTINGBURY TENNIS COURTS' TERMS AND CONDITIONS FROM TIME TO TIME AND WITHOUT NOTICE.