By entering and using the tennis courts, all users have agreed to comply with the terms and conditions of use below.
These Hiltingbury Tennis Courts Terms and Conditions are the Parish Council’s Standard Terms and Conditions of Sale which apply to the provision of the tennis courts and key cards. If you are unsure as to whether you are able to take part in any activity, or you have any questions concerning these Terms and Conditions, please contact us before booking or playing.
For the purpose of these Hiltingbury Tennis Courts Terms and Conditions:
‘Courts’ means the Outdoor Courts.
‘Outdoor Courts’ means the four outdoor hard-court tennis courts within the Hiltingbury Recreation Ground.
‘You’ means the customer, being any person taking part in any activity on the tennis courts.
1. IMPORTANT NOTICES
1.1. Playing tennis carries inherent risks. You accept these risks and are responsible for your own actions and involvement.
1.2. By entering the tennis courts, you have accepted, and agreed to comply with, these Hiltingbury Tennis Courts Terms and Conditions.
1.3. Key cards are the only means of access to courts outside of prescribed free access times. Key cards are charged at £10.00 each and are valid for a single household for personal use only. They can only be used by members of the registered household.
1.4 Key cards are not transferrable across households and are not to be used for commercial use unless previously authorised by the Parish Council.
1.5. There is also an annual membership fee of £10.00 per member.
1.6. If you do not act in accordance with these Hiltingbury Tennis Courts Terms and Conditions you may be asked to leave the courts without any entitlement to a refund and your key card may be cancelled.
1.7. No ball games other than tennis are to be played on the courts without the agreement of the Council.
1.8. In making a booking on behalf of a group, you are responsible for ensuring all group members comply with these Hiltingbury Tennis Courts Terms and Conditions.
1.9. No coaching services (whether or not for payment) may be carried out at the tennis courts without the prior written consent of the Clerk of the Parish Council. Anyone found to be providing such services without the necessary consent may be asked to leave the tennis courts without any entitlement to a refund for key cards or a standard annual usage fee.
2. CANCELLING OR RE-SCHEDULING A BOOKING
2.1. If you decide to cancel your booking or the Parish Council has to close the courts there is no refund.
2.2. Courts may be booked up to 1 week in advance. You will normally need to pre-book a court to be able to play on it.
2.3. Only 1 hourly session may be pre-booked on the courts per day per key card holder. If the court is vacant at the end of your pre-booked session and nobody is waiting you may extend your period of play. If however the court has been pre-booked by another customer, or somebody is waiting, your period of play must not extend beyond your own pre-booked session, even if you arrived late.
2.4. Please ensure you close the gate both on entering and leaving the courts.
2.5. If two people think they have booked the same court please pop into the Hiltingbury Sports Hall to clarify, or alternatively view the court booking online. The person’s name that appears on the booking system will be the person allowed to play.
3. FOOTWEAR AND CLOTHING
3.1. Non-marking training shoes or tennis shoes must be worn whilst on the courts at all times.
3.2. When using the tennis courts, you must be appropriately dressed at all times.
4. TENNIS COURT POLICIES AND INFORMATION
4.1. No dogs other than guide dogs kept on leads may be brought into the tennis courts’ enclosure.
4.2. Smoking (including electronic cigarettes or any other artificial cigarettes or smoking devices) is not permitted anywhere within the tennis courts.
4.3. If you wish to use sound or video recording equipment within the tennis courts, please speak with a member of our staff before doing so.
4.4. The Parish Council accepts no responsibility for the loss, theft or damage to any personal items brought onto the tennis courts.
4.5. The Parish Council accepts no responsibility for any information displayed or broadcast on the tennis courts by any third party.
4.6. If you lose your key card and need a replacement, a £10.00 replacement fee will be charged.
5. YOUR RESPONSIBILITIES
5.1. Please follow all safety and information signs displayed around the tennis courts.
5.2. Any accidents or incidents should be reported to a member of our staff.
5.3. Please treat the Parish Council’s property and facilities with care at all times.
5.4. Please do not leave any items unattended.
6. RESPECTING OUR STAFF AND CUSTOMERS
6.1. The facility is shared by a range of different customer groups. Please respect other players and be aware of your surroundings.
6.2. Please follow any instructions given by our staff.
6.3. Please do not distract others while they are participating in an activity.
6.4. Dangerous or threatening behaviour will not be tolerated. If you are part of a group which causes a disturbance, the group will be treated as one and our staff have the right to remove the whole group from the tennis courts and your key card may be cancelled. Any malicious damage caused may result in prosecution and recovery of all costs incurred.
THE PARISH COUNCIL RESERVES THE RIGHT TO AMEND THESE HILTINGBURY TENNIS COURTS' TERMS AND CONDITIONS FROM TIME TO TIME AND WITHOUT NOTICE.